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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z All
de Souza Bermejo, Paulo Henrique
- SAAS Quality - A Method for Quality Evaluation of Software as a Service (SAAS)
Abstract Views :207 |
PDF Views:156
Authors
Nemesio Freitas Duarte Filho
1,
Clarindo Isaias Pereira da Silva e Padua
1,
Paulo Henrique de Souza Bermejo
2,
Andre Luiz Zambalde
2,
Urlan Salgado de Barros
3
Affiliations
1 Institute of Mathematical Sciences, Federal University of Minas Gerais, BR
2 Department of Computer Science, Federal University of Lavras, BR
3 Department of Information, Federal University of Parana, BR
1 Institute of Mathematical Sciences, Federal University of Minas Gerais, BR
2 Department of Computer Science, Federal University of Lavras, BR
3 Department of Information, Federal University of Parana, BR
Source
AIRCC's International Journal of Computer Science and Information Technology, Vol 5, No 3 (2013), Pagination: 101-117Abstract
The market for software products offered as a service (SaaS) is growing steadily and has attracted suppliers from different segments of the global IT market. However, the use of the SaaS products brings a range of challenges, both in the organizational, cultural and technological areas. A difficulty that exists today is the lack of methods and models for assessing the quality of these products. This document presents a method to assess the quality of a software product offered as a service, named SaaSQuality. The proposed method has a quality model appropriate to the SaaS context, based on standards and models of software quality (ISO 9126) and models for IT management (ITIL and COBIT). The experimental results obtained through a case study show that the method offers suitable assessment practices for Software as a Service.Keywords
Software Quality, Software as a Service, Quality Management Services, Methods of Evaluation, Models for IT Management.- Improving the Management of Cost and Scope in Software Projects Using Agile Practices
Abstract Views :197 |
PDF Views:103
Authors
Mariana de Azevedo Santos
1,
Paulo Henrique de Souza Bermejo
2,
Marcelo Silva de Oliveira
3,
Adriano Olimpio Tonelli
2,
Enio Junior Seidel
4
Affiliations
1 Mitah Technologies, Lavras, Minas Gerais, BR
2 Department of Computer Science, Universidade Federal de Lavras (UFLA), BR
3 Department of Mathematical Sciences, Universidade Federal de Lavras (UFLA), BR
4 Universidade Federal do Pampa (UNIPAMPA), BR
1 Mitah Technologies, Lavras, Minas Gerais, BR
2 Department of Computer Science, Universidade Federal de Lavras (UFLA), BR
3 Department of Mathematical Sciences, Universidade Federal de Lavras (UFLA), BR
4 Universidade Federal do Pampa (UNIPAMPA), BR